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Xbox One X Console – I bought this christmas december 2017. there’s something wrong with the connection from the unit to the tv we’ve tried different hdmis. any ideas?

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    BestGamer
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    Xbox One X Console


    Question: Xbox One X Console – I bought this christmas december 2017. there’s something wrong with the connection from the unit to the tv we’ve tried different hdmis. any ideas?

    You should contact Microsoft. That is a common issue with the X.


    Use the HDMI cable that is provided and use the hdmi hdr port


    We have a troubleshooting guide available that might be able to help you out.
    https://support.xbox.com/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected

    We also cover all of our consoles with a full 1-year warranty.
    If none of the troubleshooting steps resolve the problem, the last entry in the guide explains the process of requesting a repair.


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