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Xbox One S Console – I bought this and I downloaded nba 2k and it said i already had it but i didnt and i cant play the game. What happened?

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    BestGamer
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    Xbox One S Console


    Question: Xbox One S Console – I bought this and I downloaded nba 2k and it said i already had it but i didnt and i cant play the game. What happened?

    Not sure. This Xbox One comes with a piece of cardboard in the packaging that has a special code on it. If you go to the shop and enter in the code, the game will download. Were you trying to purchase the game at the shop? You don’t have to, with this special code.


    We recommend contacting our support team for hands-on assistance with this problem.
    http://support.xbox.com/contact-us


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